Operations Executive

Shanghai, China · Operations


About Operations

The Operations team play a crucial role taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.

The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale.

About the role

An exciting opportunity exists for an Operations Executive to join the Customer Success Team in Winnow’s Shanghai office.

You will be tasked with supporting both new and existing customers which involves pre-implementation set up of the system, on-site and remote training of teams, and providing the ongoing customer support to ensure the system is delivering the promised benefits, stepping in to find resolutions when this is not the case.

Our mission is to reduce food waste globally: Driving the impact expected in food waste reduction at site level is how this is achieved. You will be directly responsible for helping our clients achieve this.

Key objectives


Education and experience

Personal attributes

Our shared attributes


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