Head of European Operations, Maternity Cover

London, England, United Kingdom · Operations

Description

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 25 countries around the world supported by our offices in London, Dubai, Shanghai and Singapore. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% over 2 - 12 months, and maintained at these levels, with no detrimental impact to the perceived quality or value of the offer to their customers, and a net saving of staff time due to reduced food preparation and waste handling. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for restaurants. Watch our short videos on our YouTube channel to see the system in action.

We are passionate about living our values and place them at the centre of everything we do. We are excited about likeminded talent who share these values, joining us in our mission:

Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.

Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.

People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.

Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.

Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.

This is an opportunity to join a rapidly growing start-up (and one of Wired’s top 100 start-ups in Europe) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.


About the team

The Operations team play a crucial role taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites.

The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once key clients the aim is to provide an immaculate service avoiding churn and increasing revenue.

About the role

We are looking for a talented hands-on individual to lead our European operations team of 12 whilst our current Head is on maternity leave (there may be an opportunity for the successful candidate to move into a permanent role upon completion of the maternity contract should that be of interest).

As Interim Head of European Operations you will report directly to one of the Founders and will be responsible for the smooth running of the business operations, the productivity of the team, and the scaling of systems and processes which allow the company to thrive and to achieve its vision.

You will have overall responsibility for the team of 12 which consists of Global Shared Services team (consisting of customer support, materials - supply chain, assembly, testing and logistics, and menu building), the New Business team and the Key Accounts team.

Within each of these groups you will enhance and create business processes designed to maximise the efficiency and output of all teams. You’ll build the talent pool, attract and retain the very best people, and create an environment in which every employee understands his or her role in the company’s future.

You’ll assist in the setting of KPIs, and in the tracking of tactics and initiatives designed to hit those KPIs. You’ll execute initiatives to execute the short-term strategy, and you will contribute to defining long-term strategy.

Key objectives

People

Product

Requirements

About you

Education and experience

Personal attributes

Our shared attributes

Benefits

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